GDPR Rights

Your personal data rights and how to exercise them

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Data Request

Request information about your personal data or deletion

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GDPR Support

Get help regarding your personal data rights

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Your Rights

Your personal data protection rights under GDPR

1

Learning whether your personal data is being processed or not

2

If your personal data has been processed, requesting information about this

3

Learning the purpose of processing your personal data and whether they are used appropriately for this purpose

4

Knowing the third parties to whom your personal data is transferred at home or abroad

5

Requesting the correction of incomplete or incorrect processed personal data

6

Requesting the deletion or destruction of personal data

7

Requesting that the correction, deletion, destruction of personal data be notified to third parties to whom personal data has been transferred

8

Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automatic systems

9

Requesting compensation for damage in case of damage due to unlawful processing of personal data

Data Processing

How we process and protect your personal data

Data Categories

Identity Information

  • • Name, surname

Contact Information

  • • Email address
  • • Phone number
  • • Address information
  • • Company/organisation name

Customer Information

  • • Contract information
  • • Service and technical support history
  • • Request and communication preferences

Technical Data

  • • IP address
  • • Browser information
  • • Cookie data
  • • Device information

CV and Application Information

  • • Information you share within the content of your CV
  • • Education and work experience information
  • • The position and department applied for

Processing Purposes

  • •

    Contract Performance

    Establishing and performing service contracts

  • •

    Customer Service

    Providing customer services and technical support

  • •

    Legal Obligations

    Fulfilling our legal obligations

  • •

    Information Security

    Ensuring information security and preventing fraud

  • •

    Statistical Analysis

    Business analysis and statistical reporting

Legal Basis

  • Explicit consent of the data subject
  • Processing necessary for the performance of a contract
  • Processing necessary for compliance with a legal obligation
  • Processing necessary for the legitimate interests of the controller

Contact Information

How to reach us for GDPR-related inquiries

Email: kvkk@kopitek.com.tr

kvkk@kopitek.com.tr

Phone: +90 216 441 0 444

+90 216 441 0 444

Address:

Bağlarbaşı Mah. Atatürk Cad. Sülün Sk. No:8 Kopitek Business Center, Maltepe - Istanbul

Response Times

How long it takes to process your requests

Standard Requests

Maximum 30 days

Fees

Free of charge as a rule

Note: The thirty-day period is the maximum period under Article 13/2 of the KVKK. If the process requires an additional cost, the fee set out in the tariff determined by the Personal Data Protection Board may be charged.

Data Retention

How long we retain your personal data

Your personal data is retained for as long as necessary for the purpose for which it is processed and for the minimum retention periods prescribed by applicable legislation. Once the purpose ceases to exist and statutory retention periods expire, your data is deleted, destroyed or anonymised in accordance with Article 7 of the KVKK.

Customer and contract dataFor the duration of the contractual relationship and the statutory limitation periods prescribed by applicable legislation
Financial recordsFor the statutory retention period prescribed by tax and commercial legislation
Technical logs and visit recordsFor the period required by the purpose of processing and prescribed by applicable legislation
Contact and application recordsFor the period required to assess the request or application and the period prescribed by legislation

Retention and destruction processes are carried out in accordance with Article 7 of the KVKK and the Regulation on the Deletion, Destruction or Anonymisation of Personal Data.

Data Controller

Identity of the data controller under Law No. 6698

Under Law No. 6698 on the Protection of Personal Data, your personal data is processed by the business whose identity and contact details are set out below, acting in the capacity of data controller.

Trade name: Kopitek Kopyalama Sistemleri

Address: Bağlarbaşı Mah. Atatürk Cad. Sülün Sk. No:8, Kopitek Business Center, 34846 Maltepe / Istanbul

Email: kvkk@kopitek.com.tr

Phone: +90 216 441 0 444

Application Procedure

How to exercise your rights under Article 11 of the KVKK

To exercise your rights, you may apply through one of the following channels in accordance with the Communiqué on the Principles and Procedures for Applying to the Data Controller:

  • By submitting a wet-signed petition together with a document verifying your identity, in person or through a notary, to the address above
  • By submitting your application electronically, signed with a secure electronic signature or mobile signature
  • By using the electronic mail address you have previously notified to us and which is registered in our system, to info{'@'}kopitek.com.tr

Information your application must contain

  • Your name and surname; your signature if the application is in writing
  • Your Turkish ID number (if you are a foreign national, your nationality, passport or ID number)
  • Your residential or business address for notification
  • Your e-mail address, telephone and fax number for notification, if any
  • A clear and comprehensible statement of the subject of your request

Attaching the relevant information and documents to your application speeds up the process. We may request additional information to verify your identity.

Right to Complain to the Board

If your application is not resolved

If your application is rejected, if you find the response insufficient, or if no response is given within the prescribed period, you have the right to lodge a complaint with the Personal Data Protection Board under Article 14 of the KVKK within thirty (30) days of learning the response and in any case within sixty (60) days of the date of application.

Last updated: 27 August 2026

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