GDPR Rights
Your personal data rights and how to exercise them
Cookie Preferences
Manage your cookie preferences and privacy settings
Your Rights
Your personal data protection rights under GDPR
Learning whether your personal data is being processed or not
If your personal data has been processed, requesting information about this
Learning the purpose of processing your personal data and whether they are used appropriately for this purpose
Knowing the third parties to whom your personal data is transferred at home or abroad
Requesting the correction of incomplete or incorrect processed personal data
Requesting the deletion or destruction of personal data
Requesting that the correction, deletion, destruction of personal data be notified to third parties to whom personal data has been transferred
Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automatic systems
Requesting compensation for damage in case of damage due to unlawful processing of personal data
Data Processing
How we process and protect your personal data
Data Categories
Identity Information
- • Name, surname
- • National ID number
- • Date of birth
- • Identity document information
Contact Information
- • Email address
- • Phone number
- • Address information
- • Emergency contact information
Customer Information
- • Contract information
- • Service history
- • Payment information
- • Communication preferences
Technical Data
- • IP address
- • Browser information
- • Cookie data
- • Device information
Processing Purposes
- •
Contract Performance
Establishing and performing service contracts
- •
Customer Service
Providing customer services and technical support
- •
Legal Obligations
Fulfilling our legal obligations
- •
Information Security
Ensuring information security and preventing fraud
- •
Statistical Analysis
Business analysis and statistical reporting
Legal Basis
- Explicit consent of the data subject
- Processing necessary for the performance of a contract
- Processing necessary for compliance with a legal obligation
- Processing necessary for the legitimate interests of the controller
Contact Information
How to reach us for GDPR-related inquiries
Phone: +90 216 441 0 444
+90 216 441 0 444
Address:
Bağlarbaşı Mah. Atatürk Cad. Sülün Sk. No:8 Kopitek Business Center, Maltepe - Istanbul
Response Times
How long it takes to process your requests
Standard Requests
Maximum 30 days
Urgent Requests
Maximum 7 days
Note: Response times may vary depending on the complexity of the request.
Data Retention
How long we keep different types of data